RESTON, Va., Dec. 17, 2004 /PRNewswire-FirstCall/ -- Raytheon Company has
attained a Maturity Level 3 rating for technical and scientific services as
defined by the Software Engineering Institute (SEISM) Capability Maturity
Model Integration (CMMI(R) -- SE/SW, V1.1) at its operation in Pasadena,
Calif. The results of the successful appraisal positions the Pasadena, Calif.,
operation of Raytheon Technical Services Company LLC (RTSC) as one of the
leading organizations in the services sector to achieve CMMI Maturity Level 3.
The appraisal team, led by independent third-party appraiser John
Ryskowski, conducted extensive interviews with Pasadena employees and reviewed
objective evidence for four focus projects representing the work performed for
NASA Jet Propulsion Laboratory (JPL) by approximately 140 Raytheon engineers
and scientists. In announcing the results of the appraisal, Ryskowski
indicated it is a unique accomplishment.
"This is truly an advancement for the services business and the CMMI,"
Ryskowski said. "The use of the CMMI to measure process improvement in this
manner is the stuff industry white papers are made for-publishing
revolutionary advances in technical scientific services practices."
"We are pleased to have our Raytheon partner in Pasadena achieve this
significant milestone," commented retired U.S. Air Force Lt. Gen. Gene
Tattini, deputy director of JPL. "This accomplishment demonstrates a high
level of process focus and increased customer alignment for the products and
services we receive from one of our key contractors."
"This significant achievement by our Pasadena operation is another example
of RTSC driving process improvements to benefit our customers," said John
Gatti, RTSC vice president of engineering, technology, quality and program
performance. "Using the CMMI in this groundbreaking method-one suitable for
the services industry-enables us to rapidly replicate the process in other
areas of Raytheon and RTSC, and more importantly, to assist our customers
around the world."
"The CMMI Level 3 rating in Pasadena demonstrates our creative approach to
solving problems and adopting the principles of continual improvement," stated
Paul Thompson, general manager of one of RTSC's Reston, Va.-based business
units, which includes the Pasadena operation. "It is also a tribute to the
exceptional talent and dedication of our professionals in Pasadena."
The Pasadena CMMI effort is particularly notable because of the deployment
approach. Starting from a grass roots effort, and using the Raytheon Six
SigmaTM framework, the employees designed a solution based on templates used
while performing work to document and exercise key processes of the business.
The templates, which effectively encapsulate the requirements of the CMMI
process areas, are "CMMI Level 3 compliant" and are used by the engineers,
scientists and information technology professionals supporting NASA/Caltech
JPL. Once completed, the templates serve as a record of performance and
objective evidence that meets the criteria for a successful CMMI Level 3
CMMI maturity levels are increasingly used by government agencies and
contractors to evaluate the potential for organizations to produce quality
products on time and within budget. The independent appraisers reviewed
Pasadena operations using the prescribed Standard CMMISM Appraisal Method for
Process Improvement (SCAMPISM).
In Pasadena, RTSC employees design, develop and operate complex science,
data and advanced information systems for NASA and the Jet Propulsion
Raytheon Technical Services Company LLC provides technology solutions for
defense, federal and commercial customers worldwide. It specializes in product
and systems support, customized engineering and on-site engineering solutions.
Raytheon Company (NYSE: RTN), with 2003 sales of $18.1 billion, is an
industry leader in defense and government electronics, space, information
technology, technical services, and business and special mission aircraft.
With headquarters in Waltham, Mass., Raytheon employs 78,000 people worldwide.
Note to Editors: Additional Information
Raytheon has a three-pronged approach to achieving process excellence:
Integrated Product Development System, an integrated set of best practices
tailored for the entire product life-cycle; Raytheon Six Sigma(TM), tools that
deliver value and integrate best practices for continuous process improvement;
and CMMI, process requirements and appraisal methods for creating, measuring,
managing and improving specific processes to assess process maturity.
CMMI(R) is registered in the U.S. Patent & Trademark Office by Carnegie
Kristen Giddens Pinto-Coelho
SOURCE: Raytheon Company
Web site: http://www.raytheon.com/